CIL Support Blog

From Setup to Support: What Managed Microsoft 365 Service Covers

Olusola Ijimade

March 10, 2025

5mins read

From Setup to Support: What Managed Microsoft 365 Service Covers

Getting Microsoft 365 is just the start.

Managing it effectively is what makes it work long-term. That’s why it’s more than just licensing. Full setup, migration, and ongoing support are all together as a package.

The Reality: Most Teams Don’t Have Time for Admin Tasks

Provisioning users, configuring security settings, troubleshooting login issues, and managing email policies; these tasks distract from core business priorities. And without expert input, things get misconfigured or ignored entirely.

Microsoft’s Admin Center for Microsoft 365 shows the complexity involved in managing users, services, and security, especially for growing businesses.

What the Microsoft 365 Managed Service Includes

With complimentary Basic SLA support, the platform runs smoothly while users stay productive. Key Features Include:

  • Initial Setup & Deployment: Configure services, assign licenses, and optimise settings.
  • Data Migration: Migrate emails, files, calendars, and contacts with zero downtime.
  • Ongoing Support: Help desk access for issues, configuration changes, or user support.
  • User Onboarding & Offboarding: Add new staff, revoke access for exits, and manage permissions.
  • Basic Training & Guidance: Help your users get more from Microsoft 365 features, including Copilot, Teams, and OneDrive.

Less Admin. More Productivity.

This managed approach reduces friction, lowers overhead, and delivers consistent platform performance without adding complexity.

Learn More

Need Microsoft 365 Without the Admin Overhead?

Let the platform work for you, from setup to support.

Get started with fully managed Microsoft 365

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