CIL Support Blog

How to Build Customer Trust by Taking Cybersecurity Seriously

Olusola Ijimade

March 26, 2025

5mins read

How to Build Customer Trust by Taking Cybersecurity Seriously

Your customers want more than great service.

They want reassurance that their data is safe with you. A secure domain, a protected email system, and visible cyber hygiene are business advantages.

Insecurity Damages More Than Just IT Systems

When customers receive spoofed emails from your domain or can’t load your website securely, trust erodes fast. A single misconfigured setting, visible to anyone on the internet, can make your business look careless or unprepared.

See Cybersecurity as a Brand Advantage on how taking visible steps to protect your digital presence improves customer perception and loyalty.

Cyber Confidence Starts With a Domain Health Check

A Cyber Essentials Health Check lets you demonstrate your commitment to security and correct public misconfigurations before customers, partners, or attackers notice. It highlights:

  • Email Protection Is in Place: Valid SPF, DKIM, and DMARC records.
  • Your Website Is Secure: Active, valid SSL/TLS certificates.
  • You’re Not an Easy Target: No open ports or exposed admin panels.
  • You Care About Cyber Hygiene: Regular visibility into what attackers see.

Visibility Builds Trust

Trust grows when customers see security being taken seriously, not only through compliance, but through active attention to what’s publicly visible.

Learn More

Take Ownership of Your Cyber Reputation

Public misconfigurations can quietly damage how your brand is perceived. Knowing what attackers and customers can see is the first step toward confidence.

Start with a free Cyber Essentials Health Check

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